• Project Manager, Transformation Services

    Job Location US-OH-Cincinnati
    Kao Uk
    Cincinnati (Spring Grove Avenue)
    Job ID
  • Overview

    The Transformation Services Leader will support the initiative lead with supporting the people side of organization change. The purpose of this position is to provide Project, Change and Business Process leadership and execution for Kao Initiatives. The ideal candidates will have 3-4 years relevant experience.


    The key areas of responsibility for this panregional role (Americas and EMEA) include:

    1. Change Management: Leadership Alignment, Communications, Training, Measuring Adoption

    2. Business Process Management: Continuous Improvement, Best Practices & Benchmarking, Root Cause Analysis, Optimization & Automation, RACI Identification, Business Process Mapping

    3. Project Management: Lead projects as required, managing timeline, scope, budget, deliverables, and delivery of project benefits.


    • Change Management: Leadership Alignment, Stakeholder Mgmt, Impact Assessment, Communications Strategy &Plan, Training Strategy and Materials Development, Adoption (measuring user readiness and project outcomes).  Developing strategic plans for these areas and executing those plans with excellence.  Anticipating change and communication roadblocks and proactively identify mitigation plans to address these challenges.
    • Business Process Management: Facilitate key business processes meetings to  lead process transformation and business process improvement techniques to propose and implement business and system solutions that meet organizational objectives. Recommend alternative processes, best practices and strategies based upon industry best practices and competitive analysis.
    • Project Management support as required including status meeting, status reports, issue tracking, resolution, driving timelines and deliverables.  Creating/executing/maintaining detailed work plan, create all deliverables and work closely with key stakeholders across all segments and functions
    • Establish and maintain strong working relationships with the leadership team, project sponsors, and change agents and other division teams to deliver value to the organization.
    • Building creative, high impact and engaging change management plans and tactics that demonstrably build awareness and acceptance of strategic business initiatives across relevant stakeholder groups.
    • Researching new and innovative methods to enhance communication and change management and seek out new ways to effectively communicate.  Researching new and innovative methods for BPM and Project Management and seek out new ways to deliver these services.




    • University Bachelor’s Degree
    • Ideal candidates will have a minimum of 3-4 years relevant experience
    • Energetic and high-performing individual with strong interpersonal and communication skills.
    • Experience with digital and consumer facing projects.
    • Knowledge and experience with methodologies and approaches such as: Project (Agile, Sprint, Prince2), Business Process  (Lean Six Sigma, Design Thinking) and Change (Prosci, Kotter)
    • Excellent oral and written communication skills and creativity in reaching audience.  
    • Proven track record in leading significant change initiatives in a large and complex global organization required
    • Ability to articulate complex ideas in a simple easy-to-understand manner is required. 
    • Ability to work with cross-functional, virtual, global matrix teams required.  Experience working in a global environment (with multiple countries, regions) 
    • Highly refined project and time management capability, able to prioritize multiple projects required
    • Strong development of digital training materials, communication videos, and adoption measures using current technologies
    • Experience with measuring change including tools such as Survey Monkey & Poll Everywhere


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