• National Account Manager- John Frieda/Biore

    Job Location UK-London
    Job ID
  • Overview


    • Delivering vs. the commercial KPIs
    • Best in class customer management and amazing relationships.
    • Ensuring Kao’s brands win at the point of purchase in the customer.
    • Hardwire best in class commercial processes and capabilities


    Enriching and Improving the total UK Mass business


    • Deliver/exceed budgeted Net Sales, Trade Spend and Marginal Income of Kao’s brands within account
    • Lead the development and delivery of a Joint Business Plan with the customers to ensure delivery of the mutual KPIs.
    • Manage a balanced set of commercial risks and opportunities with associated contingency plans to ensure we deliver vs our commercial goals.
    • Collaborate with our internal marketing, category and trade marketing teams to formulate customer specific brand activation plans that will drive online and in-store fundamentals and presence of our brands.
    • Lead the development/maintenance of a best in class professional commercial relationship with all accounts that enables Kao to have a disproportionate influence with the customer and thus maximise business growth and opportunities
    • Preferred experience in developing and managing online strategies and channels
    • Contribution to Kao UK – Contribute positively to the total UK mass team via multifunctional  project based work – continual improvement


    • BSc/BA Hons degree or equivalent
    • 2 years experience in an account management / retail facing role in FMCG environment
    • Experience managing a major retail customer.
    • Health and Beauty Experience preferred but not essential. Experience in managing a business with P&L accountability.
    • Experience at working with multi-functional teams both internally and externally to deliver results
    • Experience in developing and managing Online strategies and channels. Demonstrated capability at driving the customer’s agenda within the business.


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