To provide Customer Services support to a pre designated group of our customers, via telephone and email.
Support must be professional and fast and pro active where possible.
To give all colleagues a point of contact for this group of customers.
To find opportunites to further enhance the support we give to customers.
To identify any issues with service provided to customers by other departments (such as Sales Consultants) and to pass any concerns onto Management.
*please note that this is a Fixed Term, maternity cover until end of October 2018*