The Relationship Manager, FRont Office Salon (Goldwell & KMS California brands), SME, AEMEA is a business-facing role, accountable for establishing and maintaining the productive and value driven relationship between EIS and the business community with the objective of making the business successful. Support alignment between EIS and corporate departments and help balance expectations, priorities, service levels and investment. Recommends state of the market solutions and collaborates with the business to develop the application roadmap for the supported area. This individual is also responsible for collaboration with the technology architects to create a portfolio of services to meet business requirements. Management of third party service delivery is also a key responsibility.